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These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with http://ovrpass.com website (the “Service”) operated by Ovrpass (“us”, “we”, or “our”).

Please read these Terms and Conditions carefully before using the Service.

Your access to and use of the Service is based on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Service.

Subscriptions

Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Ovrpass cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Ovrpass customer support team.

A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You shall provide Ovrpass  with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information.

By submitting such payment information, you automatically authorize Ovrpass to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Ovrpass. will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Free Trial

Ovrpass may, at its sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”).

You may be required to enter your billing information in order to sign up for the Free Trial.

If you do enter your billing information when signing up for the Free Trial, you will not be charged by Ovrpass until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

At any time and without notice, Ovrpass reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.

Fee Changes

Ovrpass, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Ovrpass will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, you grant us the right and license to use, modify, perform, display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights.

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

We reserve all rights to block or remove communications or materials that we determine to be: (a) abusive, defamatory, or obscene; (b) fraudulent, deceptive, or misleading; (c) in violation of a copyright, trademark or, other intellectual property right of another or; (d) offensive or otherwise unacceptable to us in our sole discretion.

You acknowledge that, by providing you with the ability to view and distribute user-generated content on the Service, we are merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the Service.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and all contents, including but not limited to text, images, graphics or code are the property of Ovrpass and are protected by copyright, trademarks, database and other intellectual property rights. You may display and copy, download or print portions of the material from the different areas of the Service only for your own non-commercial use.

Any other use is strictly prohibited and may violate copyright, trademark and other laws. These Terms do not grant you a license to use any trademark of Ovrpass or its affiliates. You further agree not to use, change or delete any proprietary notices from materials downloaded from the Service.

Links To Other Web Sites

The Service may contain links to third-party web sites or services that are not owned or controlled by Ovrpass.

Ovrpass has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Ovrpass shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.

All provisions of the Terms shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Indemnification

You agree to indemnify, defend and hold harmless Ovrpass, its principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers and agents, from and against any claims, losses, damages, losses, obligations, costs, actions or demands.

These include but are not limited to: (a) legal and accounting fees resulting from your use of the Service; (b) your breach of any of these Terms; (c) anything you post on or upload to the Service; and (d) any activity related to your account. This includes any negligent or illegal conduct by you, any person or entity accessing the Service using your account whether such access is obtained via fraudulent or illegal means.

Limitation Of Liability

Ovrpass, its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any loss or damage, direct or indirect, incidental, special, consequential or punitive damages, including without limitation, economic loss, loss or damage to electronic media or data, goodwill, or other intangible losses, resulting from (i) your access to or use of the Service; (ii) your inability to access or use the Service; (iii) any conduct or content of any third-party on or related to the Service; (iiv) any content obtained from or through the Service; and (v) the unauthorized access to, use of or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other claim in law, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer And Non-Waiver of Rights

Ovrpass makes no guarantees, representations or warranties of any kind as regards the website and associated technology. Any purportedly applicable warranties, terms and conditions are excluded, to the fullest extent permitted by law. Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance, except as provided for under the laws of any province in Canada. In such cases, the provincial law shall apply to the extent necessary.

Ovrpass its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

If you breach any of these Terms and Ovrpass chooses not to immediately act, or chooses not to act at all, Ovrpass will still be entitled to all rights and remedies at any later date, or in any other situation, where you breach these Terms. Ovrpass does not waive any of its rights. Ovrpass shall not be responsible for any purported breach of these Terms caused by circumstances beyond its control. A person who is not a party to these Terms shall have no rights of enforcement.

You may not assign, sub-license or otherwise transfer any of your rights under these Terms.

Exclusions

As set out, above, some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. Provincial laws of Canada may apply to certain products and service provided.

Governing Law

These Terms shall be governed by, and interpreted and enforced in accordance with, the laws in the Province of Québec and the laws of Canada, as applicable.

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements, oral or otherwise, regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms, please contact us.

 

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These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with http://ovrpass.com website (the “Service”) operated by Ovrpass (“us”, “we”, or “our”).

Please read these Terms and Conditions carefully before using the Service.

Your access to and use of the Service is based on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Service.

 

Refunds

Before Requesting for a refund:

Before a refund is granted, you must allow us to try and help solve any problem you have by opening a ticket via Ovrpass support. If you’re having any problems configuring or using Ovrpass, please contact us and take advantage of our friendly, experienced, technical support team. Our team can help you with configuration and customization and provide further explanations to help you get the most value out of your purchase. Our support team is always ready to answer any questions you may have about our software or any of our products!

Refund Policy for Ovrpass Lifetime Deal:

We provide a 30-day refund guarantee for Ovrpass Pro from the date of your purchase, as long as you show us that you tried to implement the tool in your business. The feedback is invaluable to us and we are here to help you and set you up for success as much as possible.

Invalid reasons for refund:

  • If the product is not working for you
  • If you have not had a chance to use the product within the refund period
  • If you are requesting a refund due to a financial situation

Please note, that we do not bear any responsibility and therefore we do not satisfy refund requests based on incompatibility of our products with any third-party software.

Refund Policy for Ovrpass Pro Yearly Membership:

If you are on an annual membership, you have a 30-day refund period to test out Ovrpass.

We provide a 30-day refund guarantee for Ovrpass Pro from the date of your purchase, as long as you show us that you tried to implement the tool in your business. The feedback is invaluable to us and we are here to help you and set you up for success as much as possible.

Invalid reasons for refund:

  • If the product is not working for you
  • If you have not had a chance to use the product within the refund period
  • If you are requesting a refund due to a financial situation

Please note, that we do not bear any responsibility and therefore we do not satisfy refund requests based on incompatibility of our products with any third-party software.

Within the 30-day refund period, if you wish to cancel, please complete our refund survey (https://Ovrpass.typeform.com/to/A4aYdP) or contact [email protected] and we will assist you.

If you wish to cancel after the 30-day refund period, please visit your account settings to do so. Once you have opted for a cancellation, you will receive a confirmation email to confirm your cancellation request.

Your account will be downgraded to basic and no further charges will be made to your account. We are not obliged to provide a refund after the 30-day period.

Contact Us

If you have any questions about these Terms, please contact us.

 

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Ovrpass Inc. (“us”, “we”, or “our”) operates the http://ovrpass.com website (the “Service”).

Ovrpass is an analytics & feedback service that was designed and built with privacy in mind. We created it to help understand and interpret user behaviour anonymously, without personally identifying individual users.

At Ovrpass we believe we have a responsibility to safeguard privacy and support anonymity in user Ovrpass analysis, so that trust between website/app owners, prospects, and customers can be assured and maintained.

Overview

Ovrpass was designed to empower you and your team to build a better experience for your site visitors and customers while still ensuring their right to privacy is respected.

Because of this, all data collected and processed with Ovrpass must solely be used by the site or app owner and not shared with third parties, unless explicit consent has been received from all data parties.

This includes but is not limited to:

  • selling or sharing the data with third parties
  • marketing automation
  • retargeted advertising 

Analytics

Ovrpass’s analytics tools give you an overview of visitor behaviour on your website or app. Getting actionable data-driven insights within Ovrpass does not include revealing who the specific individual is: instead Ovrpass shows you how people use your website or app anonymously as a whole.

To avoid storing unnecessary individual personal data with Ovrpass, we recommend that you suppress all elements that contain personally identifiable information captured in our analytics tools, such as an email capture form or sign-up form fields. You may already store this info in your own systems: Ovrpass does not need to store it as well.

Unless clear and advance consent has been given by the individual or end user, Ovrpass’s analytics tools should not be used to:

  • monitor personally identifiable information that would allow you to gain insight into individual visitor behaviour
  • pass through any information that would allow for the personal identification of individuals such as user ids, email addresses, IP addresses, etc. using tags
  • generate leads or recover people who have dropped off from your funnel
  • aid sales teams in understanding actions taken by individuals who can be identified
  • capture individuals’ data to proactively reach out to them.

Feedback

Ovrpass’s feedback tools help you gather feedback to understand user behaviour and improve the experience of visitors to your website or app. They should NOT be used as marketing automation or lead generation tools.

Consent should be obtained from all users providing feedback that contains personally identifiable information. Ovrpass’s feedback tools should not be used to:

  • do anything that is not consistent with the user’s advance consent
  • add email addresses to newsletters without consent
  • sell data captured through the feedback tools without explicit consent that the captured data may be sold
  • mislead users in questions asked through Ovrpass’s feedback tools
  • inject links or hijack a survey to do things that are not part of the core functionality of Ovrpass’s service
  • ask questions about personal or sensitive information that does not comply with the laws of your country
  • bully or harass anyone. Violent language and hate speech should never be used.

If you have any further questions related to the acceptable use of our service, please contact us at [email protected]

 

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We use Ovrpass in order to better understand our users’ needs and to optimize this service and experience. Ovrpass is a technology service that helps us better understand our users experience (e.g. how they navigate through web pages, how they respond to different web pages, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Ovrpass uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device type (unique device identifiers), browser information, geographic location (country only)). Ovrpass gives our users the option to specify what data is collected or suppressed. For further details, please see Ovrpass’ privacy policy by clicking on this link.

Please note that wording provided is set to be a very generic statement and might need to be tailored to fit your particular use of Ovrpass’ service. We also recommend that you work with your own counsel to make sure that it addresses any concerns your business and customers might have. Please let us know of any additional questions by contacting us through [email protected].

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